HEXAQ : A friendly question - answer site for IT professionals

SharePoint - The specified user or domain group was not found


While configuring service accounts, I reached to the page from my Central Administration.

I troubled myself when I got this silly error message

"The specified user or domain group was not found"

The page doesn't allow me to move forward.

I can provide more details if there is some hope to get me out of this.


≡ Total 1 Answer


It include multiple steps to resolve the issue:

  • Run the following command from SharePoint 2010 Management Shell to verify the user profile you need exists.


  • Connect to your SharePoint_Config database from SQL Server Management Studio and execute the following query

    SELECT [Name], [Version], CAST([Properties] as xml)From [SharePoint_Config].[dbo].Objects] with (nolock) Where [Name] LIKE ‘%Profile%’

    the above query will return a set of results as XML. Search the text name="m_SerializedAcl".

  • Find your user name in the XML, it will be paired with key value as identityName.

If you have added a user and entry is not done in this file, you will get the error "The specified user or domain group was not found" else you are done.


Enter your reply here
Answer Preview:
Viewed: 2225 times
Asked on: 6/17/2013
Topics in this question
Search Question
Similler Questions